Our Culture

Our philosophy is simple – happiest people make happiest customers. Our mission is a constant reminder of the fact that we are in the business of making our customers happy through happy employees. People are an integral part of our business and their happiness is of utmost importance. Our systems, policies, and practices are crafted to foster an open culture, enabling our people to discover their potential and participate in shaping their own work life experience. This is how we make a difference.

Though happiness is a very personal emotion, we believe that it is the organization’s responsibility to create enabling conditions for a person to be happy.

OUR MISSION

Mission Statement- Healthier Humans, Happier Animals and Healing the Earth

OUR VISION

Vision 1 : Create happier environment for optimal performance
Vision 2 : Accelerate Profitable Growth
Vision 3 : Build & Sustain a World Class Team
Vision 4 : Be the Ambassador of Happiness
Vision 5 : Be Recognized for Thought Leadership in our focus areas of Technology & Solutions
Vision 6 : Be known for our ESG standards

OUR VALUES

The acronym SMILES describes our ethos, and stands for our core values:

Sharing : Culture of teamwork and sharing knowledge and wealth.
Mindful : Attentive, caring, heedful. Mindful of our responsibilities.
Integrity : Respect our commitments internally and externally, not just in letter, but also in spirit. Creating an organization that stands for fiscal, social and professional integrity.
Learning : A culture that rewards self-development and innovation.
Excellence : High aspirations for global excellence backed by a strong action orientation.
Social Responsibility : Good corporate citizen with a special emphasis on environmental responsibility and driving inclusivity in the workplace.